Third Party Reviews Reviews For Sport Clips Haircuts of Bristol - The Falls

1 rating

Use to get my hair cut at this location at the Falls back in the spring of 2018 , probably till the beginning of 2019. Had a great hair stylist, she did a great job. But the last time, and the final time I was at this establishment my stylist was not do to come to work till later. I decided to stay and let someone else cut my hair. What a big disappointment of my time this was. I came in , was told to sit and wait, which was not a big deal to me , as I?m not excepting immediate service. There was another gentleman waiting before me , but I noticed no one was cutting hair. The manager of the establishment was busy trying to fix some kind of issue with billing the customers on the computer. The issue I had with this is that all the hair stylist were gathered around the manager at the computer trying to figure out the problem when they should have been taking care of their customers, and that?s cutting hair. This manager should have told her employees to do their job , instead of making the customers wait while she had an audience of employees watching her trying to figure out the issue. I sat for about 15 minutes and just asked how much longer it would be till I could get my hair cut. The manager replied, ?Sir, we will be with you as soon as we can. We are having computer issues that we are trying to resolve, please be patient and we will get you in as soon as possible.? I sat back down and waited another 5 minutes but nothing changed, so I got up and walked out the door and got in my truck and left. No one even noticed ! When I drove by the front door they were all still gathered around the computer, never noticing that they just lost a customer. I?ll never step my foot in that place again. I hope you go out of business with that kind of customer service. I?ve since found a local barbershop a mile from my house that always treat me like a person, not a dollar bill, and they never ignore me like I?m a burden on their busy schedule.

5 rating

Love this place! My husband and 4 year old son get their hair cut here. We drive 2 hours from Grundy because they are all awesome! Missy, Jen and Grace have cut their hair but they are all awesome!! Thanks

5 rating

Summer ROCKS. She cut and styled my hair better than anyone else that has ever touched my head. I will never go anywhere else and I?ll always ask for Summer!

Rated 3.2 out of 5.0 based on 25 Client reviews

1
Phillip V. | March 14, 2020 Google

"Use to get my hair cut at this location at the Falls back in the spring of 2018 , probably till the "

5
Bethany P. | March 8, 2020 Google

"Love this place! My husband and 4 year old son get their hair cut here. We drive 2 hours from Grundy"

5
Chase P. | January 14, 2020 Facebook

"Summer ROCKS. She cut and styled my hair better than anyone else that has ever touched my head. I wi"

4
Mitch R. | December 26, 2019 Google

"A little pricey but a good overall experience."

5
Austin J. | November 28, 2019 Google

"Friendly Staff and great haircut"

3
mark m. | November 23, 2019 Google

"Took my 12 year old and have him the VIP treatment without asking me and charged me for it"

5
Lucas S. | August 31, 2019 Google

"Only place my son will get his hair cut. Right Every time! Thank you!"

4
Jonathan H. | August 2, 2019 Google

"Quick service and a great haircut. Little pricy but pay extra for the convenience."

1
Matt T. | July 18, 2019 Google

"After 5 visits in the past year, I am done with this place!!! The last haircut I had was a disaster "

1
stan w. | July 11, 2019 Google

"Went in for haircut for grandson, signed in and waited 50 minutes without being acknowledged. Severa"